FAQ

A few useful answers before you set off.

Here are the questions travelers and organizers ask us most often.

Does Triplo organize the trips?

No. Trips are created and operated by independent organizers. Triplo provides the marketplace where travelers can discover and compare them.

How do I contact a trip organizer?

Open a trip details page and use the contact option shown with the organizer information. You may need to log in first.

How do I know whether an organizer is trustworthy?

Review the organizer profile, company description, trip details, and available ratings. Always confirm payment, cancellation, transport, and accommodation details directly before booking.

Can I save trips for later?

Yes. Logged-in travelers can add trips to their wishlist and revisit previously viewed trips.

How can an organizer publish trips?

Create an organizer account through the organizer dashboard, complete the company profile, and submit trips for admin approval.

Why is a submitted trip not public yet?

New organizer trips remain pending until an administrator reviews and approves them.